E-mail them about your promotions
If you aren’t emailing your customers about the latest promotions, you are doing yourself and your customers a disservice. Keep your customers aware and engaged by sending them a consistent e-newsletter. In your newsletter, include updates about new inventory, customer rewards programs, and promotions! iConnect offers an integrated email marketing with our point of sale software.
Helpful Tip: If you are logged in to the Back Office on the iConnect app, navigate to the Marketing tab and select it. Then, select “Email Marking.” Integrate your MailChimp account with your iConnect account to email your marketing customers.
Employ Compelling Text Marketing
“Nearly two-thirds of consumers subscribed to mobile marketing indicate that they have made a purchase as a result of receiving a highly relevant mobile message (Source: Responsys).” iConnect’s text message marketing feature will allow you to easily send a brief, friendly text to your customers. Keep it relevant. Thank them for their recent purchase or to remind them of a big upcoming sale.
Helpful Tip: From iConnect’s Back Office> Marketing tab> Text message Marketing. Group your client’s information into categories. Categories include “Lead”, “Prospect”, “Account” or a custom option to help you keep clients in order. Even use the filter tool to see how long it has been since the customers last visit (30, 60 or 90 days) to make sure you keep customers engaged.
Invoke a Loyalty Program
Utilize iConnect’s Loyalty Program to reward your most loyal customers for their business and drive sales. Customize the exchange rate of loyalty points to dollars to create your own unique rewards point system. According to Sailthru.com, “80 percent of the 3,162 respondents of a loyalty study said they were more likely to do business with vendors that offered a loyalty program of some sort. What’s fascinating is that 29 percent of the 6000+ respondents of another survey The Loyalty Report (2014)said they would not have been loyal to a brand if not for its loyalty program. ” Invoking a loyalty program is one of the most beneficial things you can do to build a loyal and consistent client base.