Changes

3 ways your business can grow using employee management feature.

employee management feature by iConnect POS

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I have always mentioned about how employee management can benefit you, but never elaborated the actual benefits your business can gain from this simple feature in your POS system.

Yes, POS system from iConnect provides you this unique feature to manage your employees.

 

It sounds silly, but it has proven to be one of the most influenced features in business growth, especially with multiple locations.

Employees are the heart of your business.

If you manage them well, they will manage your business well.

With the employee management feature, you can track the timings of your employees to avoid confusion and optimized work culture.

You can maintain and manage your employee schedule.

You don’t have to inform your employees about their schedule on regular basis, your POS system will take care of all these smaller management issues.

Not only managing employee timings and duties, you can also assign them task and services to be taken care of.

iConnect POS system can also help you set commission and salary for smoother functioning of your business.

 

Here is my list of top 3 benefits of employee management.

Customer Interaction

Employees are the ones who will interact with your customers.

The first impression is the last impression.

That works, when you have a brand image to maintain.

Your employees know exactly what their task is and what time duration they have to work for. This keeps your employees focused and dedicated to the customer service.

A better customer interaction means more customer satisfaction.

 

Fewer appointments cancellation

Have you wondered how many appointments get canceled due to poor customer-employee interaction?

Which in turn affects your online reviews and ratings.

With employee management feature, your business will be much more organized and employees will be ready to face any challenges customers bring to the table.

 

Extra services and packages

With a group of focused employees, there will be less internal issues and thus your employees can focus much more on your clients.

This will enhance clients purchasing additional services and products.

It is all about customer satisfaction.

If your clients are happy your business will grow.

Remember, no matter how amazing your product or service might be, that won’t help you generate higher revenues.
But, if your employees provide a better experience to your clients then they will be loyal to your company.

 

 

 In this modern era, data and reports are not enough to prove any fact, thus try it yourself!

Manage your employees with iConnect POS system and organize your business by generating higher sales.

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4 things to think about if you have multiple locations

Multiple locations

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Being your own boss is a different experience.

There is a huge difference between operating single location and managing multiple locations.

With one single unit, you get bandwidth to breathe and focus on other tasks as well, whereas if you are a multiple unit business owners, it would be difficult to even focus on each independent location.

 

It sounds astounding at first, but it gets demanding later on.

Before you get frustrated and stump your business growth, follow the list below of things to consider if you have multiple locations.

Integrated system

All your locations need to be integrated so that you can manage the business efficiently and with simplicity.

It is necessary to be updated about sales in all the locations.

Investing in a smart point of sales system will provide many long term benefits besides the sales of your business.

 

iConnect offers a point of sales system which offers inventory management, business intelligence, employee management and much more.

 

Online Marketing

In this era where online shopping is trending, it is necessary to have your business online.

Online presence makes a huge difference.

We live in a generation where the first thin g we do about a new product is search on google for it.

Thus, it will improve your brand value as well as your sales.

 

Inventories

How do you keep a track of your inventories?

Being a business owner, it is must to keep your eyes on everything in spite having allotted employees.

This area of your business is the most crucial one.

Different locations have different requirements and based on that managing inventory can be challenging if not right POS system.

 

Employee management

If you take care of your employees, your employees will take care of your business.

Hiring a manager won’t solve your business problems, but having a right point of sales system will enhance the growth and simplify manager’s task

Growing in locations is ambitious, but hiring employees and managing them can be a task.

 

Having your own business with multiple locations sounds amazing, but invest in the right technology to avoid unwanted consequences.

iConnect offers you the best of requirements for your retail franchise business.

Contact for more details.

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3 times it’s better to be safe than sorry.

We are surrounded by our team to help us through our business.

But, we cannot avoid occasional human error.

make safe business decisions with right POS

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Many time, you do not realize until major happens. Small errors are completely ignored.

Have you wondered these small errors sum up to greater losses?

You are trying your best, so what can be done to cut these losses?

 

If you are supervising your employee’s moves all the time, then this is not the right solution.

 

Below are few tips which you should consider to avoid unfortunate mishaps.

 

Security Cameras

If you think your retail store is small and you trust your employees to not need a security camera, let me remind you it’s not only about trusting your employees.

You will feel safe and secure and if something happens, you can always have proof of verification.

Remember, a proof is important and you cannot witness every situation. Let the technology help you.

 

Inventories

How are you managing your inventories?

Does your business have a point of sales system?

Does your POS system provide you with inventory management feature?

How efficient is that feature?

These are few questions you must ask about your inventories.

I understand inventory management is a challenging task for any business.

It is time-consuming and frustrating.

But, inventory management is the most important part of any business.

A single goof-up can lead to major revenue losses.

POS system by iConnect provides you with an efficient inventory management feature tested on thousands of SKUs.

 

Loyalty

Does your business have a loyalty program?

If not, time to reconsider!

Loyalty programs help you know your client base in more depth and help you plan your growth in an appropriate direction.

Engage your customers with loyalty and you can perform various marketing moves with just a few clicks.

 

Invest in the right direction to be safe and secured rather than be sorry about it later.

The above mentioned are my top 3, what are yours?

Engaging your clients and giving them a complete superior experience of your service will enhance your business growth and thus increase your ROI.

 

With iConnect POS all you need to worry is about sales, rest everything is taken care by the single POS system.

 

Also, read Is a dying POS system the reason for your business decline?

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5 reasons you need POS for small business.

Be it small or large with multiple franchises, running a business is challenging.

Small business, often generates revenues which go unnoticed.

In large businesses, there are many employees to help you run a business. each task is dedicated to a special employee. but, it isn’t the same with small business.

Being an owner of a small business, you need to handle all the task single handed.

POS for small business

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If you believe, a small business does not require a POS system, then below reasons are for you.

 

Easy & optimized experience

Being a small business, you have a set of fix audience and having a point of sales system provides you to generate easy and optimized experience for them.

You know which products they use on daily basis based on the loyalty programs and pre occupied customer details.

 

Avoid errors

Even if we humans dedicate our self completely to a particular task, there are still chances of minute errors.

Not all the time but, someday these small errors generate bigger problems and loss.

Having a point of sales system may prove beneficial in this case.

You need not worry about such small silly mistakes.

 

Best products

Technology is growing smarter day by day and having a POS system for your business is your step towards business growth and development.

POS system by iConnect offers you reports for your most selling products.

This will help you build insightful sales plan for your future growth.

It even provides a report for your daily sales thus merging business intelligence with the simple POS system.

 

Inventories

Are you maintaining your inventories?

Is it frustrating?

Well, having a POS system eliminates this frustration.

Your POS system will take care of all your inventories and will provide you timely insights and alerts to run your business.

 

Impulsive Buying

No matter where we go, how much we plan to buy, there are going to be times when we end up buying much more than what we planned for.

This type of impulsive buying is what enhances your sales.

POS system by iConnect provides your customers with related recommendations based on their purchase.

This has proved to increase sales by almost 3%.

 

Thus no matter the size of your business, all that counts is how much returns you earn.

Invest in a right point of sales system and keep complete track of your business.

Contact iConnect today for more detailed discussion.

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Why you should encourage hiring more women employees?

They are ready to take the risk, face any challenges and grow with the company.

Women Employees and growth in business

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We all know the fact how women are empowering the world.

Right from clerical work to CEO’s women are taking the world by storm.

I do not mean to underestimate men, but we cannot ignore the fact that women are more courageous.

They can cook, write, compete, and even code.

Companies all over the world are trying to build up women employee and equality policies to encourage more women hiring.

 

If you are looking for reasons, on why hire more women employees, I have some points to share


 Women can multitask:

Yes, indeed they can and whatever they do, they are very good at it.

Take our mother, for instance, all these years she managed to raise us, build a place called home while still dedicated to her work.

Women are headstrong:

Women employees are much focused and dedicated to achieving their goal. This helps the organizations for business growth.

Women make smart decisions:

Women employees tend to make better decisions for an organization. They consider all the aspect of a dilemma; by that, I mean even the emotional aspect of your consumers.


Women employees face many criticisms yet they achieve the unachievable.

We at iConnect believe in equal rights for women and wish to hire more women staff.

Right from interns to marketing and branding to software developers we have women leading all the task.

 

Women employees, can foresight long term as well as short term goals. Many multinational companies all around the globe have women employees as leaders.

If you are a multi-unit franchise owner, and still doubt capabilities of your women employees? Try hiring one for the managerial position and see the difference yourself.

 

What are your thoughts on the above?

 

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Does your business need a new POS system?

Change your POS system

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Still using a Flintstone’s technology and wondering why business isn’t growing?

Be it any business, with the high volume of money movement on regular basis it is necessary to invest in a right POS system.

 

Read, questions about your business to ask yourself.

 

There can be many reasons to change your POS system, but, it is up to how you plan your business.

Below, is an attempt to address few reasons for a new POS.

Managing Inventories is the most crucial part of running a business.

How do you manage your inventories? An Excel file? Or still hard copies?

Managing inventories is not your job, it’s what a POS system does.

Right from managing orders to which products are used more, it controls and keeps a track of all without any hassle.

 

Do you know how much sales your business generates every day or every hour on average?

If you are a multi-unit franchise owner, then you must know sales of each location.

A good point of sales system allows you a stress-free business growth. It provides you all the reports based on your requirements.

Business intelligence is a part of growing technology and you need to run the world if you want your business to stand out.

 

No matter how steady your current system might be, but if it isn’t fast and smart you need to change.

 

The other most important factor is employee management.

With the right system, you need not manage your employees, it is all taken care of the technology.

We are in the 21st century, and if you keep trying to achieve it all by yourself then you can never succeed.

Time management, employee management, their clock in and out is all inbuilt in this new technology and you can start directing your attention to other important tasks.

 

POS system by iConnect offers many more features which keep you tech-savvy and ahead of the competition.

To generate greater revenues, you need to stay updated with your technology, and iConnect offers this with their REFRESH program.

All you do is pay a small amount every month and you get software updates every month and a hardware update every 4 years. This leads to less frustration and more growth.

This system also caters many other features like marketing, loyalty programs, bookings, customer management.

The entire system supports the impulsive buying psychology. It enhances the customer interaction with its dual facing screen and thus creating a brand impact on your customers.

 

So, think about the need to change your POS system and grow your business.

 

Read, why use the old ways, when you can use the smarter ways.

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Simple ways you can increase your employee morale.

Business employee enthusiasm

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If you are wondering the relation between employee positivity and your business, well the graph is proportional.

If you take care of your employee, they will take care of your business.

You need to not only manage your business but also your employees.

Are your employees dragging themselves to work? The only reason they are managing to show up to work is that they are being paid?

Being a business owner, you need to understand all aspects of managing business along with employees.

Here are few simple ways which can improve employee positivity.


Greet your Employees

Your employees are working hard to build and grow your dreams, greet them with a smile every time you meet them.

Let them know, you don’t only care about your business but also about them.

Everyone likes the feeling of being appreciated and given importance to and a smile will encourage them to work throughout the day.


Celebrate

Take time to celebrate and appreciate achievements.

Your team is one of the reasons you grow and you need to appreciate them by celebrating.

Everything should not be only about work, some fun and celebration are necessary.

This encourages employees to look forward to achieving higher goals.


Allow some time off

Be it having a long lunch break or a sick leave, allow your employees some time off to relax so they can work.

Grant them time for their personal projects. This will energize them and generate positivity towards work.


Have Fun

Fun and celebrations should not be restricted to birthdays and achievements.

Work culture should not feel like a prison. Encourage your employees to engage in fun Fridays and other activities together.

This will create a positive bond amongst your employees and improve work culture.


Training

Training is not only part of work; train your employees to have positive attitude with customers and fellow workers

Appropriate training will generate positive environment and enhance your business growth.


Company Culture

Build a positive company culture.

If you are a multi-location business owner, you need a standard company culture throughout your business locations.

Hire employees with not only good set-skills but also positive soft-skills.

Soft-skills are not something which is printed boldly on their resumes, but they are something you need to look for.


 

Being a business owner, you need to take some positive steps create enthusiasm among the employees.

Consider the needs of employees along with nurturing your business. Invest in the right point of sales system, which will smoothen the entire experience and help your employees work enthusiastically.

iConnect offers a robust system with smart features to help you grow your business.

Also, read POS features guide for franchising business.

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If it’s not making you better, get rid of it!

Change point of sales system

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When was the last time you analyzed all your reports?

Do you know the performance of each of your locations today? No?

What sense does it make, when you can’t track all your sales and reports for each of the location at any given point of time?

Having a multi-unit business is great but, it is accompanied with a lot of responsibilities and decision making tasks.

The World is heading towards the tech-savvy aeon and nothing seems impossible for technology.

If your technology is not making you any better, you need to change it!

Be it a retail business, salon or a quick service restaurant franchise, having a right set of technology delivers better results than having a poor technology and trained staff.

My point is not to prove, you don’t require a trained staff. In fact, that is the fundamental need.

But what will your staff do with the technology of a Flintstones era!

I can understand, you have been working with this business baby since 15 years and you were doing good until now.

You love to maintain few classic ways of growing your child but, if you see ebb in your business now, you need a change.

You are proving beneficial for your competitors. They are planning every minute to crush your business and grow.

Read, how your competitors can guide you for your business.

Find out, investing in which technology will help you grow.

Having a right point of sales system can change many aspects of business growth.

The point of sales system should simplify your tasks and not complicate it.

iConnect offers a simple and smart point of sales solution. Features like business intelligence, employee management, customer management, bookings, loyalty, marketing are all covered with this system.

It offers impulse buying feature based on related recommendations and helps you achieve positive results.

Complete inventory management is included and the system is as mobile and as open as possible.

It is completely cloud based, which means you can manage all your locations with one mobile application.

Your job is to plan your business and iConnect POS will manage it.

So, if you think your current technology is not generating results, it’s time for a change!

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10 Things your competitors can teach you about your salon business.

Chess representing competitors

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Why is your Salon so quiet today?

Does no one need a haircut? Or a manicure or a pedicure? How about a makeover? Isn’t it anybody’s wedding day today? Or even a birthday?

Well if you are wondering, it’s Friday and everybody is already out planning up for the weekends and partying; remember your competitors are planning a mission to crush your business.

I understand the urge to focus on your own business when the competition is so high and the world so demanding.

But have you ever thought, your competitors can provide you with a lot of insights for your own business?

Yes, you read it correctly.

Here is my list of 10 things your competitors teach you about your Salon business:

Service– Have you wondered, your service can be the reason you are losing your clients? Figure out what your competitors are providing. What do they offer which is better than your service and which is attracting customers?

They are offering a new hair color which is available only at their salon. Maybe, they have a special fish pedicure and probably the only one in the town.

That one special service makes a big difference.

Price– This sounds ignorable, but think as a customer. Now it seems important.

If two salons are offering the same service at a different price, what will you go for? Everyone wants to save that extra 5 dollars, even if you end up spending 500 extra for a dress.

Employee Training– If you claim both the above points but still wondering about low revenues, well try considering employee training.

Your employees are the people who interact with your customers on the front end. If you are providing a special service but your employees fail to deliver it, then it counts for negative growth.

Don’t aim to have specialists, instead train them to be super specialists.

Ambiance– How does your ambiance differ from your competitors? There is a difference between having a good ambiance and having a better ambiance than your competitor.

These factors contribute in long run. I have been surrounded by people who would travel an extra mile if they love the ambiance and feeling of the place. It eventually sums up for customer loyalty.

Working Hours– Does your Salon closes at 8 pm while your competitors at 9? Trust me he is generating higher revenues; much more than you can think of!

Consider all the factors based on your demographics. Your existing as well as potential customers and figure out which working hours profit you the most.

Loyalty program & Rewards– If you are a franchisee, then franchisors decide this for you. But, if you are a small business owner and ignoring this option, you should reconsider.

We as a customer end up signing for a lot of loyalty programs, but how far do we use them? Not much. But, with Salon service, this isn’t the case. Once a customer signs in for the reward system, they tend to return.

Salon services are something which people don’t like to experiment much with.

Discounts– What are your competitors offering? How much discount can you offer? If your competitor is offering 5% and if you can afford 10% discount, well your foot traffic will increase.

Keep your friends close and competitors even closer.

Marketing– Gone are the days when word of mouth was the only source of promotion. Indeed, it is still one of the best ways.

It is not advisable to spend more than what you earn on marketing, but you can definitely make wiser decisions based on your competitors marketing strategies.

Being updated is the key.

Read, the guide to be cost effective for your Salon Business.

Digitization– We have entered an impulsive buying era. You can find a lot of information on your competitors doing through social media platforms and digital world.

Build up your strategies based on those factors. Have updated tools, systems and equipment.

iConnect offers POS systems with many built in features which enhance business growth.

Brand building– if you are a franchisee, you have a brand name, but you definitely have the pressure of maintaining it and excelling the brand name.

If you aren’t a franchisee, you need to work on building your brand. Now, are you wondering what should you begin with?

Look at your competitors.

They will lead you in the best direction. Observe how are they planning and working towards their brand building and you will figure out where you lack.

Also read, things to expect from Salon POS.

I am sure you are trying your best to grow your Salon business.

But, next time you wonder, why your business isn’t growing? Have a look at your competitors.

What did you learn from your competitor? Share us your story!

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5 Tools essential for your Restaurant.

Restaurant kitchen

Starting a new restaurant or trying to upgrade it?

here are few vital tools you should be considering while in the restaurant business.

1.      Kitchen equipment– This sounds silly, but staying with the world and sometimes ahead of it is the key to successful business.

Investing in basic equipment and focusing more on the ambiance and employee training isn’t justified.

Good ambiance is important, yet, good food is the key.

Modernized kitchen tools aren’t for making restaurant kitchen look fancy, but, will make your kitchen staff more efficient and smart.

It brings ease to food preservation and storage along with space utilization and better cooking speed.

Plan on the right equipment and invest legitimately.

 

2.      Webcam enabled screens– If you think investing in a webcam technology is like not trusting your employees, you are wrong.

This tool is the need of an hour. It is essential to have visual proofs if your restaurant witnesses any incident.

The sense of security after the webcam enabled screens makes it convenient to focus on other tasks.

Screens should be placed in areas like above cash register, kitchen, storage, and entrance.

 

3.      The point of Sales system– If you are already using a POS system, make sure it is upgraded enough to serve you with all the advanced tools like reporting, business intelligence, marketing, loyalty, and more.

A POS system acts like a heart to your business.
It should be simple enough for your employees to operate it easily and smart enough to work efficiently.
Consider all your requirements before deciding on a particular company.

Countertop POS is a fast and efficient method of processing sales. iConnect POS provides a flexible solution. It is intuitive, logical and easy to use.

This will help make a good impression on customers while maintaining the important data and sales reports.

Special features include:

Business Intelligence- Get a quick overview of performance in beautiful charts and graphs.
Employee Management- Set employee schedules, calculate commissions, monitor time clock, & more.
Marketing – connect with your customers for special promotional offers through the iConnect app.
Inventory Management -Track inventory in real time to make sure all ingredients are always in stock.
Customer Management – Innovative built-in marketing tools you can connect with your customers
Offline Mode – iConnect is online & offline capable.
Booking – iConnect is online & offline capable.
Multi-location ready- Countertop POS can be deployed to many locations quickly, seamlessly, & cost-effectively.

4.      Digitization– You are doing great with your restaurant, the revenues look good, staff skilled enough to serve great food. But, that is not enough. We are into impulsive buying era, and we need to strive to improve our business.

What can be better than taking a business to social media? It’s a digitized world and considering all possible mediums of social media to reach out to your customers is a great way to step ahead with your business.

Announce occasional discounts and happy hours to your audience. Update your website and all social media accounts. Let your audience engage in those posts.
5.      Music System– This is a big trick. Research proves, music influences customer’s choice and psychology for the food.

Good music at right volume inclines customers to spend more on the food.

It is important to invest in a good music system depending on restaurant’s cuisine and ambiance. You cannot play classical music in a Sports bar and you cannot play rock music for a fine dining restaurant.

 

Plan your choices in a systematic manner and invest in appropriate technologies. Make smart choices so that these tools you invest in take care of your business and all you need to focus on is, serving good food.

Which tools you think are significant for your restaurant? Also, refer a guide to POS system for QSR business.

Contact iConnect for more details and a free demo.

 

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iConnect POS is Growing.

A growing plant

Courtesy of Pixabay

We are excited to announce iConnect POS is growing.

Change is the only thing constant in life, as quoted by Heraclitus we believe in change too. At iConnect POS, our mission is to provide the best commerce platform and service to multi-unit businesses.

We are a team of ninjas

We are ready for challenges and to take a leap forward. New company location, new launches, many more features, we have it all new for you. Our clients love us, hence we decided to move closer to them.

iConnect POS is now a part of mesmerizing Silicon Valley, California.

Like everyone, we couldn’t resist that enthusiastic and motivating work culture of California either. Yes, not to forget, palm trees and sunshine.

Not only the new work location, we have the exciting app launch on our way.

iConnect PULSE

IConnect Pulse

Pulse app allows you to view sales made in your iConnect POS system. Clients will now have access to heat maps, schedule, sales by location etc. all on just one application. It has an amazing feature of notifying your business’s slow selling and fast selling products.

IConnect pulse

iConnect PULSE is now available for download on App Store and Google Play.

Aren’t you wondering now, that, the change is good?

Well, wait for more.

Running a business is a challenging task, and we realize the need of constant dedication and teamwork, well, all of this does not enhance the business growth until you have a right set of technology and iConnect POS is constantly striving to make your life better.

Many new features are added up to the library. We have discount analysis report now available to our clients. Thus making business more convenient.

At iConnect POS, we believe in simplicity. Thus we have a new set of features lined up to help you grow your business. The new category feature for the cost of goods sold and improvements on report generation speed is every businessman’s sigh of relief.

We are ready to take charge and help you and your business in any shape and form possible.

What is your opinion on the above changes? We would love your feedback.

 

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