Franchise POS

3 ways your business can grow using employee management feature.

employee management feature by iConnect POS

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I have always mentioned about how employee management can benefit you, but never elaborated the actual benefits your business can gain from this simple feature in your POS system.

Yes, POS system from iConnect provides you this unique feature to manage your employees.

 

It sounds silly, but it has proven to be one of the most influenced features in business growth, especially with multiple locations.

Employees are the heart of your business.

If you manage them well, they will manage your business well.

With the employee management feature, you can track the timings of your employees to avoid confusion and optimized work culture.

You can maintain and manage your employee schedule.

You don’t have to inform your employees about their schedule on regular basis, your POS system will take care of all these smaller management issues.

Not only managing employee timings and duties, you can also assign them task and services to be taken care of.

iConnect POS system can also help you set commission and salary for smoother functioning of your business.

 

Here is my list of top 3 benefits of employee management.

Customer Interaction

Employees are the ones who will interact with your customers.

The first impression is the last impression.

That works, when you have a brand image to maintain.

Your employees know exactly what their task is and what time duration they have to work for. This keeps your employees focused and dedicated to the customer service.

A better customer interaction means more customer satisfaction.

 

Fewer appointments cancellation

Have you wondered how many appointments get canceled due to poor customer-employee interaction?

Which in turn affects your online reviews and ratings.

With employee management feature, your business will be much more organized and employees will be ready to face any challenges customers bring to the table.

 

Extra services and packages

With a group of focused employees, there will be less internal issues and thus your employees can focus much more on your clients.

This will enhance clients purchasing additional services and products.

It is all about customer satisfaction.

If your clients are happy your business will grow.

Remember, no matter how amazing your product or service might be, that won’t help you generate higher revenues.
But, if your employees provide a better experience to your clients then they will be loyal to your company.

 

 

 In this modern era, data and reports are not enough to prove any fact, thus try it yourself!

Manage your employees with iConnect POS system and organize your business by generating higher sales.

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4 things to think about if you have multiple locations

Multiple locations

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Being your own boss is a different experience.

There is a huge difference between operating single location and managing multiple locations.

With one single unit, you get bandwidth to breathe and focus on other tasks as well, whereas if you are a multiple unit business owners, it would be difficult to even focus on each independent location.

 

It sounds astounding at first, but it gets demanding later on.

Before you get frustrated and stump your business growth, follow the list below of things to consider if you have multiple locations.

Integrated system

All your locations need to be integrated so that you can manage the business efficiently and with simplicity.

It is necessary to be updated about sales in all the locations.

Investing in a smart point of sales system will provide many long term benefits besides the sales of your business.

 

iConnect offers a point of sales system which offers inventory management, business intelligence, employee management and much more.

 

Online Marketing

In this era where online shopping is trending, it is necessary to have your business online.

Online presence makes a huge difference.

We live in a generation where the first thin g we do about a new product is search on google for it.

Thus, it will improve your brand value as well as your sales.

 

Inventories

How do you keep a track of your inventories?

Being a business owner, it is must to keep your eyes on everything in spite having allotted employees.

This area of your business is the most crucial one.

Different locations have different requirements and based on that managing inventory can be challenging if not right POS system.

 

Employee management

If you take care of your employees, your employees will take care of your business.

Hiring a manager won’t solve your business problems, but having a right point of sales system will enhance the growth and simplify manager’s task

Growing in locations is ambitious, but hiring employees and managing them can be a task.

 

Having your own business with multiple locations sounds amazing, but invest in the right technology to avoid unwanted consequences.

iConnect offers you the best of requirements for your retail franchise business.

Contact for more details.

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3 times it’s better to be safe than sorry.

We are surrounded by our team to help us through our business.

But, we cannot avoid occasional human error.

make safe business decisions with right POS

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Many time, you do not realize until major happens. Small errors are completely ignored.

Have you wondered these small errors sum up to greater losses?

You are trying your best, so what can be done to cut these losses?

 

If you are supervising your employee’s moves all the time, then this is not the right solution.

 

Below are few tips which you should consider to avoid unfortunate mishaps.

 

Security Cameras

If you think your retail store is small and you trust your employees to not need a security camera, let me remind you it’s not only about trusting your employees.

You will feel safe and secure and if something happens, you can always have proof of verification.

Remember, a proof is important and you cannot witness every situation. Let the technology help you.

 

Inventories

How are you managing your inventories?

Does your business have a point of sales system?

Does your POS system provide you with inventory management feature?

How efficient is that feature?

These are few questions you must ask about your inventories.

I understand inventory management is a challenging task for any business.

It is time-consuming and frustrating.

But, inventory management is the most important part of any business.

A single goof-up can lead to major revenue losses.

POS system by iConnect provides you with an efficient inventory management feature tested on thousands of SKUs.

 

Loyalty

Does your business have a loyalty program?

If not, time to reconsider!

Loyalty programs help you know your client base in more depth and help you plan your growth in an appropriate direction.

Engage your customers with loyalty and you can perform various marketing moves with just a few clicks.

 

Invest in the right direction to be safe and secured rather than be sorry about it later.

The above mentioned are my top 3, what are yours?

Engaging your clients and giving them a complete superior experience of your service will enhance your business growth and thus increase your ROI.

 

With iConnect POS all you need to worry is about sales, rest everything is taken care by the single POS system.

 

Also, read Is a dying POS system the reason for your business decline?

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5 reasons you need POS for small business.

Be it small or large with multiple franchises, running a business is challenging.

Small business, often generates revenues which go unnoticed.

In large businesses, there are many employees to help you run a business. each task is dedicated to a special employee. but, it isn’t the same with small business.

Being an owner of a small business, you need to handle all the task single handed.

POS for small business

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If you believe, a small business does not require a POS system, then below reasons are for you.

 

Easy & optimized experience

Being a small business, you have a set of fix audience and having a point of sales system provides you to generate easy and optimized experience for them.

You know which products they use on daily basis based on the loyalty programs and pre occupied customer details.

 

Avoid errors

Even if we humans dedicate our self completely to a particular task, there are still chances of minute errors.

Not all the time but, someday these small errors generate bigger problems and loss.

Having a point of sales system may prove beneficial in this case.

You need not worry about such small silly mistakes.

 

Best products

Technology is growing smarter day by day and having a POS system for your business is your step towards business growth and development.

POS system by iConnect offers you reports for your most selling products.

This will help you build insightful sales plan for your future growth.

It even provides a report for your daily sales thus merging business intelligence with the simple POS system.

 

Inventories

Are you maintaining your inventories?

Is it frustrating?

Well, having a POS system eliminates this frustration.

Your POS system will take care of all your inventories and will provide you timely insights and alerts to run your business.

 

Impulsive Buying

No matter where we go, how much we plan to buy, there are going to be times when we end up buying much more than what we planned for.

This type of impulsive buying is what enhances your sales.

POS system by iConnect provides your customers with related recommendations based on their purchase.

This has proved to increase sales by almost 3%.

 

Thus no matter the size of your business, all that counts is how much returns you earn.

Invest in a right point of sales system and keep complete track of your business.

Contact iConnect today for more detailed discussion.

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Advance tools to make the most of iConnect POS

iConnect POS growth

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Investing into a right point of sales system is a challenging task for any business owner, especially when you deal with many locations.

Many locations mean more complexity and more demanding tasks.

More employees and greater decision-making duties.

 

Remember, you cannot do all the task by yourself. You can spend two hours extra but cannot fulfill the work need for two employees.

This is the time when your point of sales system comes handy to you.

If you have invested in a right POS system, you will be relaxed about a lot of business related decisions.

 

iConnect has a whole slew of features to provide, but business owners fail to use the best of it.

Often time, when we buy a particular product we are aware of its main use and features, but we fail to use the best of it.

A modern POS system provides much more beyond sales.

 

Here is how iConnect POS can help you plan business efficiently and easily.

The REFRESH program:

Being a multi-unit franchise owner, it is difficult to invest a huge amount of money at one go.

REFRESH program helps you deal such situations.

All you have to do is pay monthly with 0% APR.

We are aware of the changing technology and thus, REFRESH offers monthly software updates and a hardware update every 4 years all included in the amount you pay.

 

Business Intelligence:

iConnect POS systems are smart and simple to operate.

They provide you detailed information on your daily sales. It gets convenient if you know which of your location is generating how much amount of revenue.

You can plan your business growth accordingly.

It provides you information of your best selling products and best employee along with weekly and monthly reports.

So, with iConnect POS you know all about your business and are no more dependent on excel files and hard copies.

 

3rd party integration:

Unlike many companies, we support 3rd part integration. We understand the power of multiple resources.

Discover more about 3rd party integration.

 

Impulse Buy:

With the growing modernization, we all are headed towards impulsive buying generation.

Be it online or be it retail stores, right from salons and spas to a quick service restaurant, we cannot get over the last minute hustle.

iConnect offers customer interactive display with related recommendations.

This has proved to boost sales by up to 3% annually.

 

 

Take the most of what iConnect offers.

Grow your business in smarter ways and forget about the same old ways.

We at iConnect are ready to help you grow your business in any shape and form possible.

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Why you should encourage hiring more women employees?

They are ready to take the risk, face any challenges and grow with the company.

Women Employees and growth in business

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We all know the fact how women are empowering the world.

Right from clerical work to CEO’s women are taking the world by storm.

I do not mean to underestimate men, but we cannot ignore the fact that women are more courageous.

They can cook, write, compete, and even code.

Companies all over the world are trying to build up women employee and equality policies to encourage more women hiring.

 

If you are looking for reasons, on why hire more women employees, I have some points to share


 Women can multitask:

Yes, indeed they can and whatever they do, they are very good at it.

Take our mother, for instance, all these years she managed to raise us, build a place called home while still dedicated to her work.

Women are headstrong:

Women employees are much focused and dedicated to achieving their goal. This helps the organizations for business growth.

Women make smart decisions:

Women employees tend to make better decisions for an organization. They consider all the aspect of a dilemma; by that, I mean even the emotional aspect of your consumers.


Women employees face many criticisms yet they achieve the unachievable.

We at iConnect believe in equal rights for women and wish to hire more women staff.

Right from interns to marketing and branding to software developers we have women leading all the task.

 

Women employees, can foresight long term as well as short term goals. Many multinational companies all around the globe have women employees as leaders.

If you are a multi-unit franchise owner, and still doubt capabilities of your women employees? Try hiring one for the managerial position and see the difference yourself.

 

What are your thoughts on the above?

 

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Does your business need a new POS system?

Change your POS system

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Still using a Flintstone’s technology and wondering why business isn’t growing?

Be it any business, with the high volume of money movement on regular basis it is necessary to invest in a right POS system.

 

Read, questions about your business to ask yourself.

 

There can be many reasons to change your POS system, but, it is up to how you plan your business.

Below, is an attempt to address few reasons for a new POS.

Managing Inventories is the most crucial part of running a business.

How do you manage your inventories? An Excel file? Or still hard copies?

Managing inventories is not your job, it’s what a POS system does.

Right from managing orders to which products are used more, it controls and keeps a track of all without any hassle.

 

Do you know how much sales your business generates every day or every hour on average?

If you are a multi-unit franchise owner, then you must know sales of each location.

A good point of sales system allows you a stress-free business growth. It provides you all the reports based on your requirements.

Business intelligence is a part of growing technology and you need to run the world if you want your business to stand out.

 

No matter how steady your current system might be, but if it isn’t fast and smart you need to change.

 

The other most important factor is employee management.

With the right system, you need not manage your employees, it is all taken care of the technology.

We are in the 21st century, and if you keep trying to achieve it all by yourself then you can never succeed.

Time management, employee management, their clock in and out is all inbuilt in this new technology and you can start directing your attention to other important tasks.

 

POS system by iConnect offers many more features which keep you tech-savvy and ahead of the competition.

To generate greater revenues, you need to stay updated with your technology, and iConnect offers this with their REFRESH program.

All you do is pay a small amount every month and you get software updates every month and a hardware update every 4 years. This leads to less frustration and more growth.

This system also caters many other features like marketing, loyalty programs, bookings, customer management.

The entire system supports the impulsive buying psychology. It enhances the customer interaction with its dual facing screen and thus creating a brand impact on your customers.

 

So, think about the need to change your POS system and grow your business.

 

Read, why use the old ways, when you can use the smarter ways.

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Simple ways you can increase your employee morale.

Business employee enthusiasm

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If you are wondering the relation between employee positivity and your business, well the graph is proportional.

If you take care of your employee, they will take care of your business.

You need to not only manage your business but also your employees.

Are your employees dragging themselves to work? The only reason they are managing to show up to work is that they are being paid?

Being a business owner, you need to understand all aspects of managing business along with employees.

Here are few simple ways which can improve employee positivity.


Greet your Employees

Your employees are working hard to build and grow your dreams, greet them with a smile every time you meet them.

Let them know, you don’t only care about your business but also about them.

Everyone likes the feeling of being appreciated and given importance to and a smile will encourage them to work throughout the day.


Celebrate

Take time to celebrate and appreciate achievements.

Your team is one of the reasons you grow and you need to appreciate them by celebrating.

Everything should not be only about work, some fun and celebration are necessary.

This encourages employees to look forward to achieving higher goals.


Allow some time off

Be it having a long lunch break or a sick leave, allow your employees some time off to relax so they can work.

Grant them time for their personal projects. This will energize them and generate positivity towards work.


Have Fun

Fun and celebrations should not be restricted to birthdays and achievements.

Work culture should not feel like a prison. Encourage your employees to engage in fun Fridays and other activities together.

This will create a positive bond amongst your employees and improve work culture.


Training

Training is not only part of work; train your employees to have positive attitude with customers and fellow workers

Appropriate training will generate positive environment and enhance your business growth.


Company Culture

Build a positive company culture.

If you are a multi-location business owner, you need a standard company culture throughout your business locations.

Hire employees with not only good set-skills but also positive soft-skills.

Soft-skills are not something which is printed boldly on their resumes, but they are something you need to look for.


 

Being a business owner, you need to take some positive steps create enthusiasm among the employees.

Consider the needs of employees along with nurturing your business. Invest in the right point of sales system, which will smoothen the entire experience and help your employees work enthusiastically.

iConnect offers a robust system with smart features to help you grow your business.

Also, read POS features guide for franchising business.

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If it’s not making you better, get rid of it!

Change point of sales system

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When was the last time you analyzed all your reports?

Do you know the performance of each of your locations today? No?

What sense does it make, when you can’t track all your sales and reports for each of the location at any given point of time?

Having a multi-unit business is great but, it is accompanied with a lot of responsibilities and decision making tasks.

The World is heading towards the tech-savvy aeon and nothing seems impossible for technology.

If your technology is not making you any better, you need to change it!

Be it a retail business, salon or a quick service restaurant franchise, having a right set of technology delivers better results than having a poor technology and trained staff.

My point is not to prove, you don’t require a trained staff. In fact, that is the fundamental need.

But what will your staff do with the technology of a Flintstones era!

I can understand, you have been working with this business baby since 15 years and you were doing good until now.

You love to maintain few classic ways of growing your child but, if you see ebb in your business now, you need a change.

You are proving beneficial for your competitors. They are planning every minute to crush your business and grow.

Read, how your competitors can guide you for your business.

Find out, investing in which technology will help you grow.

Having a right point of sales system can change many aspects of business growth.

The point of sales system should simplify your tasks and not complicate it.

iConnect offers a simple and smart point of sales solution. Features like business intelligence, employee management, customer management, bookings, loyalty, marketing are all covered with this system.

It offers impulse buying feature based on related recommendations and helps you achieve positive results.

Complete inventory management is included and the system is as mobile and as open as possible.

It is completely cloud based, which means you can manage all your locations with one mobile application.

Your job is to plan your business and iConnect POS will manage it.

So, if you think your current technology is not generating results, it’s time for a change!

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5 ways to sell your product.

business sales and POS system

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Advertising and innovative marketing strategies are taking over the authentic way to sell products.

Spending a huge amount of your marketing budget on advertising and still not able to drive results?

Sales and revenue for your business are not related to the amount of money you invest in your marketing and advertising.

You need to adapt the smart ways and build strategic plans for your business.

Here are five ways to consider to sell your product/service:

Store Display:

The most convenient way to sell your product is displaying them in front of naked eyes.

When was the last time you went to a Walmart or Costco and stick by your list and did not buy anything extra?

Don’t remember it?

Our generation is moving towards the impulse buy era and having something in front of our eyes help to enhance sales.

 

iConnect POS offers a dual screen with customer interactive experience displaying product related recommendations. Having a right point of sales system eliminates up to 20% of your negative revenue.

 

Be it a Salon business, or a Quick service restaurant, having your products for store display contributes to your business growth.

 

Events & Expo:

You need to understand the competition in your industry and assure your audience about your dedication. Go out of your comfort zone.

Get involved with the trade shows, events and engage with your target audience.

Every year there are plenty of conferences and trade shows around in each industry sector.

Save some budget for these and you will always be at the top of your client list.

These events help to grow your network by meeting potential partners and clients.

You can also plan up small events inviting all your clients to explain your new products, give away some freebies, brochures and much more.

 

Catalogue:

This may need extra expenditure apart from your planned budget, but, this can be very helpful to build new clients.

Be it a retail store, Salon, or a quick service restaurant, you can place small brochures and catalogue of your premium products and services in your store for customer knowledge.

You can also add discount coupons to enhance your sales.

These small doings are helpful in the long run. This improves customer loyalty and brand image.

Your customer will remember your brand and product/services at the back of their mind.

 

Social Media:

If you haven’t considered this aspect of selling your product, then high time you need to get along with this fast moving world.

In the generation where, we all are constantly connected to our social media, you need to think of selling your products on these platforms.

Facebook, Instagram, Twitter, LinkedIn, Pinterest and the list goes on.

Create your company page and start publicizing your services and products.

All you need to do is be consistent with your uploads.

 

Also, read, tips to create your company’s Facebook page.

 

You will be amazed by the results and the way your audience engages with your products.

 

Online Store:

This may sound like a step ahead for your sales and support team, but, being able to buy at one’s own comfort definitely steals the show.

Now you might be wondering how can a salon have an online store?

Well you can plan up online appointment booking system for easy and simple checkout.

iConnect POS offers self-check out systems to enhance fast flowing experience.

 

I am sure there are various other methods to sell a product/service, but the above mentioned few are a must to be considered.

Focus on the sales and don’t make unplanned investments for advertising and marketing.

Know your service and segment your target audience before investing in marketing. Be updated. Technology plays a vital role with business. If you have right point of sales system, there will be very little you need to worry in your business growth.

 

iConnect offers many build in features like business intelligence, inventory management, loyalty programs, employee management and much more.

Contact for more detailed discussion.

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Questions about your business to ask yourself!

Questions about business

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Being into a business means you are surrounded with many decision-making responsibilities.

Right from employee management to inventory management, everything is on you and you are juggling with various time-consuming tasks.

With the growing market demand, consumer’s purchasing decision is influenced by impulsive buying method.

Be it online shopping or a simple grocery shopping.

 

Read, about the impulsive buying era.

 

Often times, we play the blame game and end up firing a good bunch of employees.

It is important to scrutinize ourselves no matter how difficult it is.

To make sure you are running with the world, here is a list of questions to ask yourself about your business:

Do you usually meet your short term business goal?
Not all days are same, but you should analyze your reports and understand which part of your business needs some measured changes.

How are you managing your inventories?
Still maintaining the excel files? Or not managing at all?
Invest in the right technology to lead a stress-free business growth.

iConnect POS offers features like inventory management, business intelligence, self-check-out, reports and much more.

All you need to plan is about growing your sales, rest is taken care by iConnect POS system.

What do you do for employee management?

Do you have your customer data?

Are you considering Digital Marketing for your business?
In the era where everyone is connected to their cellular devices, you need to consider taking your business online.

Do you provide Gift Cards and Loyalty?

Does your system support impulse buy?
iConnect POS offers dual screen impulsive buying, where you need not worry about your sales.

Do you know who is your best employee?

Which product/service is the most popular amongst your customers?

Are you targeting the right audience?

What are your consumers expecting?

Who are your competitors?
Read, things your competitors teach you.

Do you know your daily & weekly reports?

If you are a multi-unit business owner,
How are you managing all your locations?

 

There may be thousands of questions running through your mind while running a business.

Having a right point of sales system can reduce your stress by 20%.

iConnect POS offer features which are simple, smart, and flexible. It provides robust technology which is tested on thousands of SKUs.

Contact for more details and a free demo.

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What to do if business is declining?

Decline of business and use POS

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The first thing you do after noticing ebb in your business is panic!

And in all that frustration, you end you making unwanted expenditure on advertisement and marketing. Isn’t that true?

Trying to check all the possible options to regain the equilibrium and seeking advice from an old friend?

 

Read, worst advice we’ve heard about business!

 

Have you realized, the success of a business is not dependent on the amount of money you spend on advertisement and how far you can compete for the customer attention?

In this impulse buying generation, business is much more beyond marketing.

Investing in the right technology and having trained staff plays a vital role in the growth of the business.

More pressure is on having an updated yet simple technology which is accessible to your employees.

If you are still living in the era where you have to maintain an excel data for your inventories, reach out to your files to figure out your loyalty customers, then high time you switch your point of sales system.

By investing in an upgraded version of technology does not mean you spend more and keep yourself in the blur vision of the profitable business.

 

iConnect offers a point of sales system which is easy, affordable and robust to compete this impulsive buying generation.

 

I understand your worries about finding the right POS system. Every business is unique in itself and it is a task to find a system that is perfect for your business.

If you are a franchisor, you might be looking for something that keeps a tab on all your locations and help you manage your multi-unit franchise remotely.

With iConnect POS, your worries are restricted to sales and rest all is covered by the robust technology.

It is flexible and is accompanied with a lot of built-in features like inventory management, gift card loyalty program, business intelligence, employee management and much more.

For franchisors, iConnect offers Refresh program which provides easy data mining with monthly software upgrades and a hardware upgrade every 4 years with 0% APR.

Now, you can take a vacation whenever you want and run your business with iConnect.

The Pulse app provides you all sales and business related reports on your cellular device.

It is convenient and flexible.

 

Find out what our clients have to say about us!

 

Also, read POS features guide for your franchising business.

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