Retail POS

What’s up next for point of sale?

A Guide On How To Make Your Retail Business A Little Easier To Operate For New Entrepreneurs

Operating a retail business can some times be pretty daunting, especially if you’re new to the industry. You must have great products that customers enjoy and display it in a manner where they can easily get to the items. Being a new retail business owner will also require great knowledge in accounting, reporting, and management of products and SKUs. While all of that can start to get complex and intimidating, there’s ways to simplifying those tasks.

In the new age of entrepreneurship, technology and software that include features such as inventory management, data reporting, analytics, and scheduling will be your greatest friend. The old days of hand written reports and notes are gone and the new day in age is upon us where we’re given the opportunity to track our business online and through the Cloud.

Running your business through a smart point of sale solution will open up a new world for young entrepreneurs. People sometimes dismiss POS systems as simple register software and don’t understand the importance of the technology. The new systems actively keep track of your inventory and sales to create smart reports for your business. You’ll have access to inventory tracking of products at your store, knowledge to what items have been selling at certain times throughout the week, keep track of employee’s hours, and even have access to EOD (End Of Day) reports for accounting purposes. And that’s only the beginning of what smart POS systems like iConnect can provide for a young retail business.

Entrepreneurs are usually hard workers but have a tendency to overwork themselves with multiple programs rather than simplifying it to one solution. Having a platform where it automates the heavy work and saves you more time will allow you to invest your focus in other aspects of the business.

If you want to learn more about what a POS system can do for your retail business, feel free to reach out to us.

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Finding The Right Franchise POS System

Many companies are currently on the hunt for the right Franchise POS system. The current market requires franchise companies to become smarter and more efficient in running a business. You might require specific data reporting, inventory management, automated checkout systems, intuitive register processing, and even business intelligence. iConnect has recognized the pain points of growing a franchise through working with some of the largest successful franchises in the nation. So we’ve developed some of the most powerful features that a franchise POS system can offer.

The first big feature that many franchises require is the smart reporting. When it comes to reports, employers want and need data in a specific format. So we included hundreds of different reports that your business can choose from. This makes it a lot easier for franchise owners to understand their business in-depth and pin point where they need to focus on when it comes to their store. Many multi-unit stores still use POS systems to a minimalistic sense when they need to be utilizing the incoming smart data. Technology makes data a lot more powerful and useful for your business and can help push sales on products that might’ve been slow to move. It also helps identify strengths that you might’ve missed.

Inventory management has also been a keen point for growing franchises. With the use of some of the finest technology, iConnect has created a simple feature where every item can be easily tracked and maintained without the hassle of manually counting. The featured technology was created to help assist employees and help improve efficiency at a store location. In combination of iConnect’s SKU scanner, items can be counted at a rapid pace.

Multi-location companies and franchises have also been coming to iConnect for self checkout kiosk solutions. Many are looking towards the future and understand that automation is becoming a big factor. With the use of self-automation, you don’t have to worry about human error. It also helps mitigate the linear customer service and create balance to how all customers are treated equal at your company.

The front-end checkout system for iConnect is unparalleled to any system out there. With the beautiful design and customizable colors, it blends perfectly with any theme. The icons and images displayed for the products also make it easy to find items. We’ve gathered the feedback from franchise companies and have developed a front-end display that works perfectly in any environment.

iConnect is also on the journey to create the perfect business intelligence system that’ll help your company predict future sales. With big data, it’ll help judge when items should be sold and what items will do good throughout a season. Big data will play a big role in the future and iConnect will have your multi-location business covered. Our team is dedicated in your success so reach out to us and learn why so many businesses are turning to iConnect’s franchise POS system. There’s many benefits that your business will see.

 

 

 

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The All New Kiosk POS System

Kiosk POS systems are being deployed all over the country at some of the biggest franchise restaurants including McDonalds. Many companies have found that Kiosk POS systems are more cost effective than hiring employees to run their daily operations. There are also additional benefits that these companies are finding with the use of a self-service checkout system.

Constant Level of Service

The level of service with the use of self-checkout kiosk POS systems will be constant. Automated systems provide the same constant service to any customer whether their shape, color, or size. There will be no bias when it comes to serving your customers at your restaurant. But having employees can sometimes cause confrontations and negative experiences. Every employee is different, whether they’ve been trained for 10 or 100 hours. They’ll have different attitudes and different responses dependent on the customer. Kiosk POS systems will maintain the level of service and have a generous attitude for your customers.

Honest Transactions

Humans are prone to making errors. We make mistakes all the time and have a hard time staying “perfect” in any reference. When we go through our daily routines, some practices become so automated in our heads that we forget to double check. There is a specific term called, “Technique For Human Error Rate Prediction” (THERP) which takes into account the probability of a human error occurring throughout the completion of a specific task. When employees take actions such as accepting cash payments or entering in a credit amount, there is always a room for error. That’s why some businesses even have the strike rule to control the level of THERP happening at businesses.

Another problematic thing that employers face is theft. From time-to-time employees can take the dishonest action and steal from a store location which affects time, trust, and the process of replacing an employee. Kiosk POS systems will allow all of that to be properly maintained and relieve employers from that stress. Automated systems won’t have the capabilities to steal or make human errors. iConnect’s Kiosk POS system is designed to maintain the highest level of qualities when it comes to processing and transactions.

Kiosk systems such as iConnect’s is also trustworthy. Trust comes at a high price as many factors determine the quality of employee. One of them is pay. Most workers in the food service industry are paid hourly plus tips. If they aren’t happy with the amount they are making, there’s room for distance to grow between the level of employees. Kiosk POS systems are just a 1 time pay where it’ll maintain the level of trust for you. There are no emotions involved between the owner of a restaurant and an automated POS system.

This is why many business owners are turning to automated Kiosk POS systems that create a linear standard for service. They won’t make human error, will provide a constant level of service, and create honest transactions with the customers. If you’re curious to learn more about Kiosk POS systems, simply reach out to one of our team members to learn more.

 

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How To Improve Your Business With A Smart Retail POS System For Your Business

Through many circumstances, POS systems can be brushed under the rug as a “non-important” factor to a business. Many believe that point of sale systems are simply a solution to create transactions. But that is not the case. In today’s society, data has become a big denominator in improving efficiency when it comes to business. Retail POS solutions such as iConnect have created internal infrastructures that create smart analytics and data that can help improve sales.

With iConnect’s retail POS solution, you can log in to the back end of the system and find valuable information to your business that you might’ve never seen before. Different reports will provide you with information such as the hottest selling items during a certain time period or when some products aren’t moving as quickly as you wish.

 

Reports, Sales Management, Back office management Point of Sale POS system

There are other reports that take inventory into consideration such as when to re-order products or data that helps you identify which products need to be moved around in the store to help sell more. In today’s retailing world, your business must become smarter and more efficient. Items need to be changed around and problems must be identified in order for your business to sell more.

iConnect also provides retail businesses an outlet to become mobile. With the state of the art POS solution you can check your business on the go. iConnect has a highly functioning Cloud based system that allows your business to be accessed 24/7 from anywhere in the world (as long as you have internet connection). This way, when you are on travel or at home, you can log in to your business and see how it’s performing on a day-to-day basis.

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Another amazing thing about iConnect’s retail POS solution is the fact that it makes things a lot more easier. When it comes to ringing up your customers, the POS system scans and recognizes every product to where things are easily recognizable. The icons on the screen allow your employees to easily recognize particular items and help identify it for accuracy. Humans make errors from time-to-time and this allows your employees to double check for accuracy. Also, you are able to instantly access a sale remotely after syncing the system.

Today’s retail POS systems aren’t just a simple transaction machine. It’s actually more. It provides you with smart data and access listed above that can help improve efficiency and sales at your store. Many franchise and corporate businesses have been turning to iConnect for this reason. At technology improves, so do POS companies such as iConnect. Find out more on how iConnect can help improve your retail business today.

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The Best Franchise POS System In 2017

Next year in 2017 we’ll be seeing a lot of changes to the POS industry. One thing to keep in mind is the growth of the Cloud platform and the advancements in technology. We’ve constantly been seeing growth in the market for point of sale but next year will be far more advanced than any of the previous years.

iConnect has developed many ways to fulfill franchise retail business and corporation needs with the plethora of features available today. But next year, iConnect strives to do something never seen before in the point of sale industry. It’ll be able to truly connect businesses with a powerful BI (business intelligence) reporting system that’ll create tremendous impact in sales. Numbers and data are the leading factors in today’s society to improve efficiency. iConnect understands this issue and will truly be able to empower businesses to sell more with smart analytics to the hottest products and services.

iConnect will also be rolling out a restaurant app that makes life easier for the dining industry. Eateries will have access to a smart functional system that can help coordinate sitting and dining experiences for your workers and customers alike. We’ve seen the pain points of F&B businesses and with this new application, restaurants will be armed with technology of tomorrow.

We hope you’ve had a successful year thus far and let’s have a better year in 2017! Happy Holidays from the iConnect family to yours.

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If You’re Still Using Windows XP Based POS Systems You Could Be at The Brink of Losing Everything

windows xp hackers

Windows OS has been around since the turn of the century. There have been many iterations of the operating system like Windows XP that have become convenient and familiar for many businesses. But by becoming convenient and familiar, businesses lose sight of the ever-evolving technology and dangers that come with not adapting to time.

Microsoft announced that they have discontinued updates to the Windows XP platform and will no longer service this outdated operating system. For those still using Windows XP, this means that you become vulnerable to hackers, malware, Trojans, and viruses.

In today’s society, this spells bad news as hackers are heavily invading the fintech (Financial technology) industry. A critical example of this would be the recent hackings at Target where the cyber criminals stole at least 40 million credit card numbers. This resulted in Target having to take on multiple lawsuits and compensating the victims with $10,000,000.00 dollars. Other companies that have been breached include Kimpton Hotels & Restaurants, Cici’s Pizza, Wendy’s, Home Depot, Trump, and many more. Even the POS giant, Oracle, who owns Micros Point of Sale has faced a massive data breach due to security flaws. Some companies even go the distance to keep this information concealed in attempt to avoid bad publicity and lawsuits. These problems are the direct result of using insecure and outdated programs like Windows XP that are heavily susceptible to dangerous hackers and malware.

The Solution

As a result, iConnect provides businesses with the most secure, reliable, and up to date Cloud POS system that’s built for the future.

iConnect’s Cloud POS technology allows you to have secure and private information encrypted with the latest security protocols. We handle hundreds of millions of dollars every month and have new revamped improvements rolling out on a regular basis, just so your business is fortified with the best technology available today.

iConnect also supplies businesses with the tools and leverage to become more efficient in business. With big data intelligence becoming so critical to success, iConnect has integrated power BI and a plethora of smart data analytics reports to help nurture the growth of businesses. The integration of these key tools has catapulted success for iConnect’s enterprise level customers.

So if you’re business is still regularly using outdated software and hardware, let iConnect POS help you out. Set up a demo with us today to learn how iConnect is perfectly sculpted to fit your business model. You won’t need to worry about data breaches and the consequences that come with it.

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How to create a NYFW inspired LookBook for your customers

style_lookbook

Is NYFW 2016 getting you in the mood to talk about style? Us too..

Are you fully taking advantage of iConnect’s LookBook feature? Build stronger customer relationships and use the tools you are already equipped with to your professional advantage.

What is the LookBook?

The LookBook is the ability to add photos to each customer profile individually in your Back Office. The LookBook is especially beneficial to salons and retailers who prefer to get to know their customer’s personal style and preferences. Add photos to each customer profile documenting the before and after makeover looks, to show off just how much your talented stylists are able to improve their look! Keep the photos in the LookBook of iConnect’s Back Office under each respective customer profile. This way, when your customer returns to your retail store or salon, your stylist will know exactly what visuals are paired with your customer.

In the age of Pinterest, Instagram and many other sources of style inspiration, creative people are bombarded with visual inspiration for their work. Stylists should have the tools they need to harness their inspiration and run with it! Let’s say you’re a stylist and one of your regular customers was feeling like they wanted to try a new look but were unsure of where to begin. During your weekly trend research on Pinterest, you see a hairstyle or outfit that would be perfect for your client. Simply download the image and store it into the LookBook for your customer. This way, you can both discuss the look at their next appointment and reap the benefits of your thoughtfulness.

How do I use the lookbook?

Step One: Find Images

Take photos yourself or download photos to your device that you would like to add to your LookBook. To download the image: Right click and select Save image.

Step Two: Add the customer.

Make sure that the customer information has been added to your directory. If the customer is already an existing customer please skip to step three. Add the customer information to your customer list in the Back Office. Add their First name, last name, and phone number.

Step Three: Access the LookBook.

To use the LookBook – Navigate to the iConnect Back Office > Customers > Click the customer’s name > Use the “LookBook” tab (the 4th tab on the right) > Click the button +Add LookBook + Add… (Browse for the photo you have downloaded) > Save it. (Double check that you saved your image!)

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Visual Merchandising Guide- Fall 2016

Hey Retailers! Prep your store for Fall!

Now that September is here and fall is barreling at us, it’s time to reconsider your store’s visual merchandising. The right use of visual merchandising will make your customers feel comfortable and ready to shop! It’s important to carefully consider who your customers are, their values, and what makes them enjoy shopping with you. Play to your strong points. Consider music, organization of inventory, layout of furniture and displays, lighting, textures, and ambiance. We’ve developed some themes and ideas for retailers to stay on trend with their visual merchandising for this upcoming season.

Selecting a theme will make the processing of choosing décor so much simpler. Themes can revolve around color or events, or they can be related to other ideas. It’s very important to make sure that whichever theme you want to encompass in your visual merchandising, that the theme is consistent with your businesses’ brand and image.

fall visual merchandising

 

Color Palette for Visual Merchandising 

When considering reworking your décor to reflect a more “autumn” look, it’s important to stay true to your brand. Most retailers, especially if you’re in the fashion industry, should opt for a more fall color palette. In general, a fall color palette might consist of jewel tones, holiday colors, and a more rustic palette. If you have a few key items you want to use in a main display or even a window display – use those items as your color inspiration to avoid any conflicts of interest. Consider the following Pantone palette for Fall 2016:

fall color palette

Photo courtesy of Colourandtrends.com  by Pantone. 

Fall Events

Holidays and special occasions drive sales. Be it, an upcoming Christmas party, Halloween, Election Day or Black Friday the fall season has many events that you should consider when planning for this season’s upcoming visual displays. If you’re anticipating a big sale for Black Friday, it’s a good idea to have your holiday décor on hand and ready to be displayed well in advance.

fall table display

 

 

Layout and Organization

When considering or reconsidering your store’s layout, it’s important to try to put yourself in the shoes of the consumer. Image viewing every aspect of your store, viewing your entrance and window display, navigating the aisles, changing in the dressing room or making a purchase at the point-of-sale. Make sure your entire store experience is consistent and neat. Keep merchandise organized as best as neatly as possible. We recommend color coating and sizing each item. Think outside of the box and try to incorporate your theme with your inventory displays -like in the example below. This creates a unique shopping experience. The rustic look of the baskets attached to the wooden pallets quaintly shows off the inventory. 

visual merchandising ideas

Photo courtesy of letthechildrenplay.net

 

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